You spend a lot of time on your carpet. When is the last time it was cleaned. Dirt, grime, and staining on your carpets will make your whole house look a mess no matter how much you clean. Not to mention the harmful and odor causing bacteria living beneath the surface.

If you have reached the point that you just can’t take it anymore or just want to get in the habit of keeping a Pristine clean home or office, Pristine is here to help. With our detailed process and the customer service and expertise you have come to expect; Pristine will take special care to ensure that all aspects of your home or office carpet project in Baltimore, meets and exceed your expectations.



Your technician inspects the carpet to determine proper solution and procedure for cleaning, as well as checking for any damage or staining. 

Preparing Work Area

Any Large furniture will be protected with slides or tabs. All piling or fraying that is present on the carpet will be addressed and or removed before continuing in order to protect the life and quality of the carpet. 

Vacuum Loose Debris

Your technician removes all loose debris from surface using a commercial grade vacuum cleaner.  This is one of the most important steps in the cleaning process.  

Spot Treatment 

Your technician will assess and treat any pre-existing staining as well as carpet edges prone to attracting staining. Any necessary additives or agitation will be applied in advance of the Pre-Spray. 


Based on the quality and cleanliness of the carpet, the appropriate solution is mixed and applied. Your technician will coat the entire carpet to dissolve dirt, odor and stains. 


Your technician will either manually or mechanically agitate the carpet. This works the solution into the carpet backing as well as relaxes the carpet fibers to produce a more consistent and quality deep cleaning. 


The extraction proccess is what most people think of when they are talking about carpet cleaning. The technician applies both heated water and suction to loosen and extract the dirt, staining, and chemical located within the carpet. This step also involveneutralizing the PH of the carpet to guarantee a softer feel to the carpet when dry. We can use a max of 800 PSI but typically stay with in 400-500 PSI. 

Restore pH

If the standard extraction proccess does not restore the natural pH of the carpet, another proccess is employed to bring the PH back into acceptable parameters. This is often necessary with wool and other natural fibers that have a lower average ph. Most carpets have a natural pH of 7. Wool and other natural fibers can be as low as 5.5 pH 

Post Spot Treatment

Any stains not removed by the carpet cleaning proccess up to this point will be treated with a longer acting formula to continue to lighten the stain over time and improve the appearance of the carpet. 

Post Grooming

As needed, the carpet is treated, agitated, or vacuumed again in order to provide the best possible freshly cleaned appearance of your carpet. 

Dry or Speed Dry

Since less water is used to clean your carpets, dry time is hours instead of days. If drying time is even more urgent, we can utilize a speed drying proccess and apply floor fans to your project to expedite the proccess. 

Post Inspection

Your technician will walk the project (with you, the client, when available) and ensure all work is to Pristine quality. They will discuss expected results, carpet cleaning aftercare, and any follow up procedures that will occur. 

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A lot of companies over-promise and under-deliver, but not us!

We have made it our mission to deliver the most amazing customer experience ever! It’s a bold statement, but we have the character, experience, processes and guarantees to back it up! It’s important to us that you are treated with respect and delighted with every aspect of our work.

Some of our recent job locations include:

Abingdon, Towson, Timonium, Baltimore, Bel Air, Ellicott City, Pikesville, Randallstown, and Reisterstown.

Give us a call to schedule your free quote at 800-858-6208 or request one online. You will not recognize your property when we’re done making it shine!


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